Our Team

Jack Ebert

Jack founded South Atlantic Insurance Services in January 1994 after many years working in the insurance industry, with a special emphasis on trucking. He oversees the entire agency with a focus on training and growing the sales team, as well as acquiring new insurance companies for South Atlantic to represent to our clients. He loves spending time with his beautiful wife, Aida, serving in the ministry at his church and playing guitar.

Florencia Aguilar

Florencia, also known as “Flo”, joined the South Atlantic Insurance Services family in 2016. Florencia is fluent in English and Spanish. She has extensive knowledge in the commercial trucking industry and has prior customer service experience. Florencia’s primary responsibilities include processing driver inquiries and assisting with claims. Florencia is happily married to her husband, Alex. When she is out of the office she loves traveling and spending time with family and friends.

Erica Ambrocio

Erica is the newest and youngest addition to the South Atlantic Insurance Services family. She is fluent in English and Spanish, her role consists of processing finance contracts as well as assisting clients with payment information and payment reminders. Her goal is to always provide the best quality customer service. Outside of the office, she enjoys exploring new places and spending quality time with her family and her dog Nancy.

Abigail Bautista

Abigail, best known as “Abby” is one of South Atlantic Services newest members to join the team. Abby is fluent in English and Spanish. She currently assists Deborah in the Drivers department as well as handles the loss runs for our agency. In her free time, Abby loves spending time with her friends and family. She also enjoys traveling, reading and going to the beach.

Tatiana Castro

Tatiana joined our sales team in 2017 and sold over $1 million of insurance in her first 8 months. This earned her a very special place among her peers. Tatiana is very passionate about her clients’ needs and goals and specializes in bringing them peace of mind. She has also made a great impact in insuring the Spanish-speaking community. In her spare time, she enjoys spending time with her spouse, her mother and her four children who give her great pride with their academic achievements.

Dennis DaCosta

Dennis joined the South Atlantic Insurance Services Sales team in 2012 and quickly made our office staff his extended family. He has over 30 years of successful sales and leadership experience. Over the course of his career, Dennis has become an expert in the commercial transportation industry as it relates to FMCSA and USDOT requirements, compliance issues and the many challenges facing today’s trucker and transportation carriers. This knowledge, along with his unparalleled work ethic, has resulted in Dennis being a top sales producer at South Atlantic. Dennis has been married to his wife Faithe for over 40 years. He has two children and six grandchildren, and enjoys family, church and golf.

Ingrid Davila

Ingrid became a part of the South Atlantic Insurance Services family in February 2017. Prior to joining our team, she worked in health insurance, customer service, and provided care for children with special needs. Ingrid’s primary responsibilities include processing vehicle, address and coverage inquiries and answering our clients’ questions. She is fluent in English and Spanish. In her free time, Ingrid likes to travel, attend concerts and spend time with her adorable dog, Layka.

Maureen Doherty

Maureen started her truck insurance career over 30 years ago and is dedicated to consulting, advising, and navigating our clients through the many hurdles trucking professionals face today. She proudly holds a National Insurance Designation as a Certified Insurance Counselor (CIC). Maureen’s passion outside of the office is her family and physical fitness including doing outdoor activities with her son . Maureen also enjoys volunteering for many community outreach and youth programs.

Karen Espinoza

Karen has been part of the South Atlantic Insurance Services team since February 2012. She currently assists our top agents, Dennis Dacosta and Rob Schaible. Karen is a top-notch customer service representative and is always eager to help. Outside the office, Karen enjoys spending time with her husband and three energetic kids.

Estefany Garcia

Estefany joined the South Atlantic Insurance Services family in 2010. She has extensive knowledge and experience in the commercial trucking industry and in customer service. Estefany works in the Renewal department where she ensures our clients have updated information prior to their policy renewals. She is fluent in English and Spanish, and her goal is to always provide the best quality customer service. She is happily married to her husband Leo and is the mother of a beautiful baby girl named Gabriella. Outside of the office, she loves traveling and spending time with her family and friends.

Maritza Garcia

Maritza joined the South Atlantic Insurance Services family in 2013, where she heads up our Endorsement department. Whether it be a vehicle addition, deletion, address change or any other type of change needed, Maritza is there to assist. She is fluent in English and Spanish, and her goal is to always process the changes as quickly as possible to ensure our clients’ needs are met. Outside the office, Maritza enjoys traveling and spending time with her family and friends, as well as her dog, Rocco.

Alma Gregorio

Alma is the newest and youngest addition to the South Atlantic Insurance Services family. Her role consists of assisting clients in a friendly and timely matter by providing certificates, ID cards and verifying policy information. Alma is fluent in English and Spanish. Outside of the office, she enjoys preparing herself for her Sunday lecture, as she is also a Sunday school teacher.

Lorenne Maloney

Lorenne is one of the most tenured members of the South Atlantic Insurance Services team, having joined our company in 1994. She manages the Renewal and Customer Service departments. Lorenne is also bilingual and is a great help to our customers who speak Portuguese. When she is away from the office, Lorenne loves spending time with her husband, Brian, and their Yorkshire. She also enjoys traveling, reading and cooking.

Claudyne Morgan

Claudyne joined the South Atlantic Insurance Services family in 2010. She is the Assistant Manager and is part of our Renewal department. She has extensive experience in the insurance industry, which she uses to assist our clients with their renewals. Her main goal is to provide our clients with the best possible coverages and rates at the time of their renewal. Outside the office, Claudyne enjoys spending quality time with her husband and two beautiful children.

Rachel Santiago

Rachel joined the South Atlantic team in 2004. Her responsibilities include providing certificates and handling other customer service requests as needed. Rachel enjoys spending time with her husband Tim and planning special family occasions with her three sons and daughter-in-law.

Rob Schaible

Rob joined the South Atlantic Insurance Services family in 2011. He works in our Sales department and his goal is to obtain the best coverages and most competitive rates for our new customers. He strives to assist his customers and guide and them using his expertise. Rob has extensive knowledge in truck insurance and was formerly a long haul truck driver. Outside the office, Rob enjoys spending time with his family and serving at his church.

Deborah Souza

Deborah joined the South Atlantic Insurance Services team in 2014. She manages the Drivers Department and is bilingual, assisting customers who speak Portuguese. Deborah is the creative mastermind behind all the office pranks. When not in the office, she enjoys cruising in her Mini Cooper and engaging in art projects and special effects makeup. Deborah also participates in volunteer work for her church and other organizations which help children of all ages.

Jennine Taitt

Jennine joined the South Atlantic Team in 2020. She is our newest sales producer and she comes with over 30 years’ experience in Commercial & Transportation Insurance. As a previous agency owner herself, she understands the importance of having a Good work ethic while providing great customer service and the best Insurance solutions at the best value for her clients. She enjoys being a valuable resource for her clients to help them succeed in their business. When she is not working, Jennine enjoys her time volunteering as a Girl Scout Leader and volunteering with the Youth Ministry at her Church.